You can be confident in our respectful, compassionate stewardship of your loved one for the following reasons:
- We have had family members in the position of needing care, so we understand your position and concerns. Our operations will be transparent to you, and we staff to meet
- You will know exactly who is with your loved one, when, and what is being done each day. We use a compatibility matching system to pair trained caregivers with clients. Each caregiver is personally introduced to a client prior to starting service.
- Our staff goes through a rigorous selection process, including criminal background checks, DMV record checks, license and certificate verification (including monitoring throughout employee tenure), reference checks, health screening (including infectious disease screening), and competency verification by our registered nurses. We take good care of our employees so they are able to take good care of your loved one. They are CPR/First Aid certified, and receive additional training specific to the needs of clients.
- Insurance – If you choose to privately hire a caregiver, you do not benefit from having insurance in the case of accidents or any unforeseen event. Our caregivers are bonded and insured.
We also provide you with an online Family Room where you can interact with our staff whenever and wherever is convenient. Watch the video below for details.